5 Tips for a Fast and Efficient Freight Claim Experience

Posted by PLS Logistics July 26, 2018 at 8:00 AM

It has been said that the one area that most shippers are the most uncomfortable and confused with is navigating claims for cargo loss and damage. However, this does not mean that understanding the process of freight claims isn’t imperative to running an efficient business. Here are 5 tips to make sure that your freight claim experience is as fast and efficient as possible:

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LTL Carrier Liability: Is your freight covered?

Posted by PLS Logistics February 20, 2018 at 7:50 AM

We all hope we never have to deal with freight claims. It always seems very hypothetical and unreal – until your first shipment is lost or damaged. Unfortunately, if you are an active supply chain participant, you will most likely end up with a freight claim at some point in your career.

However, we are not entirely helpless when it comes to potential freight loss or damage. You can learn more about a few tips for minimizing your risk of freight damage in one of our previous blogs. Following these simple steps will minimize the risks, but will not guarantee 100% that your freight will arrive at the destination in one piece, or at all.

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Do Shippers Contribute to Driver Retention?

Posted by PLS Logistics January 16, 2018 at 7:41 AM

The driver shortage is a complex issue caused by a variety of factors. According to the American Trucking Association (ATA), the driver shortfall will grow to more than 175,000 by 2026 if the trends don’t change.

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The Importance of Carrier Relationships

Posted by PLS Logistics November 7, 2017 at 8:00 AM

What is the goal of any business? The answer can vary depending on who you ask, or course. But as a service provider, we all agree that our most important goal is to provide the highest level of service to our customers. Otherwise, how do we plan on retaining our customers and staying afloat within this very competitive industry?

Top-notch customer service is created by a complex of factors. Let focus on the “behind-the-scenes”, or what we can call the “foundation” for great customer service – the relationship you, as a 3PL, build with your carriers.

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How To Make Your Freight More Attractive To Carriers

Posted by PLS Logistics October 17, 2017 at 7:45 AM

Capacity is tighter than ever; the rates are at all-time high and steadily climbing up – this is no surprise to anyone connected to the transportation industry. We have already discussed the major factors which are contributing to the capacity crisis, and a few tips which should help you negotiate in the current high-rate market.

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Over-sized Freight Shipping 101

Posted by PLS Logistics August 1, 2017 at 7:50 AM

Heavy haul is a big deal (pun intended). Overweight or over-dimensional loads require closer attention and better planning to avoid delivery disruptions or unplanned expenses. Handling an over-sized load for the first time might be stressful and terrifying, but with some basic knowledge and preparations - you will easily ace it! So, what should you know?

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