No one likes damaged freight. Not only does it cost money and relationship with your customers, but also adds more stress and pressure to your daily operations. Freight claims are usually time-consuming and, honestly, quite unpleasant to deal with.
Let’s be realistic – it’s impossible to avoid freight damage altogether. Eventually, it will happen. Can we do anything to minimize the risk and reduce unpleasant experiences? We sure can! All it takes is being proactive and considerate!