4 Innovations That Will Seriously Effect Last Mile Delivery

Posted by PLS Logistics April 18, 2017 at 4:11 PM

Continued growth of e-commerce and heightened customer expectations have prompted huge innovation in last-mile delivery practices. Last-mile delivery involves three main players – customers, merchants, and delivery providers – each with a different set of challenges and expectations.

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Here’s How Grocery Retailers Can Reel in Millenial Shoppers

Posted by PLS Logistics March 21, 2017 at 10:32 AM

Grocery retailers spend hours, days, and even months trying to differentiate their brand and make themselves the consumer’s go-to store. In an industry that touches almost every target market, this can be tough.

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Same-Day Delivery: 3 Logistics Questions Shippers Need to Answer

Posted by PLS Logistics December 12, 2016 at 2:45 PM

  1. Who is the Same-Day Delivery Consumer?

Consumer expectations are growing. Why? Since companies have tested the same-day delivery option, consumers expect it as the standard. Coldwell Banker says about 53% of US customers are more likely to make an online purchase if they are offered same-day delivery.

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5 Tips for Small Businesses to Ship On-Time, Every-Time

Posted by PLS Logistics August 24, 2016 at 10:30 AM

Delivering products on-time is crucial in any industry. With businesses and consumers alike, this final touchpoint in the supply chain represents your ability to fulfill their needs competently. It is especially important for small businesses to deliver products on-time, as a poor reputation can be detrimental to the bottom-line.

Whether you are shipping to consumers or businesses, delayed shipments should be taken seriously. Late deliveries slow down the entire supply chain and hurt customer relationships, which can have serious consequences for your bottom line: 70% of consumers may not shop with a retailer again after receiving a late shipment, and 86% of consumers say their expectation for on-time delivery increases in peak seasons like the holiday shopping season.

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